If you need emergency service after hours
please call 518-292-0597.
Normal Business Hours
Monday - Friday
8:00am - 4:30pm
We're here when you need us the most.
Occasionally customers may experience problems with their equipment that requires immediate attention. Family Oil, Inc. is available 24 hours a day, 7 days a week. If you require emergency service after our regular business hours (Monday-Friday 8:00am - 4:30pm), please contact our office and take note of the emergency service number on our answering machine. Please call the emergency service number and the owners and technicians will be notified of your needs. Customers can expect to be billed an after-hours service call fee, a minimum overtime one hour labor charge and any parts required to service your unit.